About Us

Flawless Jewellery was founded by Robert Bicknell, and was initially a workshop based in Hatton Garden, London’s traditional jewellery quarter. 

Within the workshop, Rob employed a team of specialists and carried out work on behalf of the trade.

The number of private commissions steadily grew, as did the desire for a shop front. Two years after stepdaughter Kaylie joined the team, they began the search for an ideal location, deciding on Chislehurst as they live locally.

After working solidly for 3 months to renovate the premises, Flawless Jewellery opened its doors to the public in October 2007, and has since become established locally for its quality of work and reasonable pricing.

 

Robert Bicknell, Proprietor

Born in 1972, Rob started to attend silver-smithing evening classes on the recommendation of his schoolteacher at the age of 13. At once, he realised that this was something he excelled at, and as soon as he was old enough, sought a Diamond Mounting apprenticeship in a Hatton Garden workshop.

After spending 5 years being taught the traditional skills that date back centuries, he was ‘set free’ from his apprenticeship and offered a job as Diamond Mounter.

Rob then spent some time working for some of Londons finest jewellers, including two years spent restoring antiques, and took his skills as far afield as Australia before establishing Flawless Jewellery.

Throughout his career Rob has worked on jewellery for Royalty and celebrities, major sporting trophies and centuries-old antiques. He now designs and hand-makes all pieces for Flawless Jewellery.

 

Kaylie Urwin,

Born in 1988, Kaylie is Robert’s stepdaughter. Having always had a love for jewellery, her dream when leaving school was to forge a career in the family business.

After studying subjects such as media studies and information technology, she spent some time gaining invaluable business experience working for central London firms, and when ready, brought this experience with her to take up a position at Flawless Jewellery.

She currently works on marketing, advertising, web-based and administrative obligations for Flawless, as well as contributing towards design and product ideas.